Insurances Accepted & Billing Policies

Accepted Insurance

We accept many major private insurance plans, including: 

  • Aetna

  • Blue Cross Blue Shield / Regence / Anthem - (We are unable to accept Legacy plans)​

  • Cigna

  • HMA

  • Moda

    • Connexus, Synergy, and Affinity Network plans​

  • Providence

    • Signature and Extend PPO Network plans

    • Out of network with Choice and Connect Network plans

  • Regence Group Administrators

  • United​ Healthcare

Plans We Cannot Accept

We are unable to accept OHP (Medicaid), Medicare, or Medicare supplement plans, even if they are secondary plans.  If you have Medicare, please visit the following website to find a provider for the services you seek: https://www.medicare.gov/care-compare/

Understanding Your Benefits

We are happy to bill your insurance for covered services. However, it is the patient’s responsibility to understand their specific plan details, including:

  • Covered services and procedures

  • Medication coverage

  • Referral or prior authorization requirements

Insurance verification systems often provide only limited information, and we highly recommend a phone call to your insurance company about your specific plan and coverage prior to accepting services at our clinic. Being contracted with an insurance company does not guarantee in-network status for your specific plan. 

Cost-sharing and patient responsibility

Even comprehensive insurance plans include patient cost-sharing. You may be responsible for co-pays, co-insurance, and deductibles. Coverage verification is not a guarantee of payment. Any balance not covered by insurance is the patient’s responsibility.

We strongly encourage you to contact your insurance provider before your appointment to understand what portion of your care they expect you to pay.

Disclosure of insurance plans

Patients must disclose all active insurance plans (primary, secondary, and tertiary) and notify us of any changes promptly.

Failure to provide complete and accurate insurance information may result in incorrect Coordination of Benefits (COB). If claims are denied due to incomplete or incorrect information, the patient is responsible for the full balance.