New to Bywater? Let’s Walk You Through It.
Starting with a new clinic can feel… intimidating. We get it. We want this to be as easy and chill as possible. No judgment, no hoops. Just care that works for you.
Before calling our office to set up your first appointment, we recommend new patients take a stroll through our site to learn about our specialty offerings and find answers to frequently asked questions.
You want the 4-1-1? Thought you’d never ask. ;)
Call us to request an appointment or request one online. Either way, we will call you back within 1 business day to confirm that we have received your request and to get you on the schedule.
Plan for about 15 minutes on the phone with our scheduler. We’ll use that time to:
Figure out what kind of care you’re looking for
Walk through our process (and answer any questions)
Go over insurance or cash rates (we accept most major insurance plans and offer transparent cash-pay options. Check out our FAQ Page for more details).
Make sure our clinic is a good fit for you
Think of it as a quick check-in to make sure your first visit goes smoothly, not a pop quiz.
A Note from Our Providers:
Because we are a small clinic with limited staffing, we are not able to manage patients with complex or high-acuity medical needs, including: POTS (Postural Orthostatic Tachycardia Syndrome) MCAS (Mast Cell Activation Syndrome) EDS (Ehlers-Danlos Syndrome) SIBO (Small Intestinal Bacterial Overgrowth) Lyme Disease or Long Covid.
We share this transparently so patients can make informed decisions about whether our clinic is the right fit for their care needs.